RailDOCS Brochure

RailDOCS is an acronym for Railway Daily Operations Control Systems, and it is the brand name under which 10East markets its suite of rail-focused information systems, which are sold as a pay as you go service. RailDOCS allows customers to manage employees, information, assets, tasks, and projects. 10East integrates proven business processes, business information, business intelligence, and leading edge technology into RailDOCS and provides an integrated and internet-based management suite that drives business in the most cost efficient manner possible. RailDOCS is designed specifically to support the daily operation of railroads, transit, and light rail customers, and 10East has been enabling world class business management in the rail sector for over a decade.

Why RailDOCS?

• Manage the entire life cycle of business tasks.
• Improve employee productivity.
• Make better and more informed decisions.

RailDOCS takes the place of project management tools, spreadsheets, phone calls, emails, faxes, and all those other segregated paper-based and software-based applications along with the data generated by them. It also integrates them and the business processes into a single, easy to use, browser-based application that does it all. Users can easily navigate through mountains of data and make informed, fact-based decisions in minutes. No waiting for someone to get back from vacation, no need to seek information from others, no phone calls to find the status of a project or a task, just point and click because everything is right at your fingertips.

Whether in the office or out on the line of road, RailDOCS is there. RailDOCS is as close as the nearest internet connected computer with a web browser. It is secure, robust, and provides dynamic access to the facts that support sound business decisions. With RailDOCS, there is no need to purchase, maintain, support, and upgrade server hardware, operating systems, and software. Worrying about the latest worm, Trojan horse, virus, or security patch is a thing of the past. No operating system upgrades, no more data storage space concerns, no need to upgrade to the next generation server, and no additional support staff. RailDOCS is a turnkey service of 10East, and it enables our customers to focus on managing real rail business issues with confidence. Away from the world of "connected" computers, RailDOCS Offline systems and RailDOCS Mobile makes supporting remote/mobile users simple and cost effective. RailDOCS Mobile drives management systems to the last mile. Now, it is a simple matter of fact to communicate directly with the remote/mobile workers that come together to make it all happen. At the center of RailDOCS Mobile we solve the complexities of supporting the needs of remote/mobile users, while maintaining control of the support and communications costs. And the applications are 100% pure railroad, keeping up with the latest rules and regulations, business processes, and management strategies. Now, you can see what's getting done, and what's not in time to make sound business decisions and keep things on track, rather than compiling data for a chart to review what went wrong. And most importantly, workers at every level of the organization are empowered with tools to get the job done safely, on time and within budget.

Collaboration

• Connect and share information between departments and business partners.
• Eliminate the headache of using multiple and incompatible applications.
• Eliminate incompatibilities between hardware, operating systems, and software.

Only with an internet-based application can you connect and correlate information across departments, companies, and business partners - next door and around the world. Users can bring external business partners right into the work process and gain all the benefits created by simplified communications and shared, real-time data. It's simple and easy to maintain the latest and most up-to-date forms, files, policies, procedures, standards, work schedules, and reports while ensuring quality and accuracy. Users can track and manage large numbers of projects with less effort, ensuring timeliness and enforcing budgetary considerations. They can also carry out collaborative work across departments, business partners and associates, ensuring the ability to effectively collaborate without the constraints and concerns of coordinating time or location.

Security and Support

• Enjoy peace of mind with RailDOCS' advanced maintenance, security, and disaster recovery mechanisms.
• Protect business intelligence and ensure it survives employee turnover.

RailDOCS is highly secure, readily available and accessible, and with a high level of "after the sale" support. The security of RailDOCS and the privacy of our customers' information are high priorities for 10East. As such, we have created an industrial strength data center, backed by a team of proven experts to manage our services, and our track record is truly impeccable. 10East has been a leader in internet security and encryption technology for many years. RailDOCS also protects valuable Intellectual Property. Organized data and facts over time become Intellectual Property. Intellectual Property is valuable and enables a company to compete. RailDOCS retains that Intellectual Property, even through attrition, and enables a company to continually build upon its experiences through time. There is absolutely no reason to lose experience, along with the ability to remain competitive, simply due to "right sizing".

The Cost and Value of RailDOCS

• Automate manual processes to save time and money.
• Lower operating ratios.

Not only does RailDOCS offer significant operational advantages, it enables our customers to pay for the service like a utility, while enjoying the cost savings and efficiency gains immediately. The savings generated by RailDOCS not only pay for themselves, it does so by orders of magnitude. And because you only use as much, or as little as you need, you only pay for what you use. That means the cost scales with the business needs, something that's not possible with other solutions. All RailDOCS charges are captured and itemized against projects or tasks to support detailed billing. This has proven to save millions of dollars in driving detailed and timely collection of "outside party" funds when work is being performed to accommodate the needs of others. It also means that RailDOCS not only saves money, it enables you to pass many of the costs on to others, costs that you are probably absorbing in overhead now. Specifically, this includes local, state, and federally funded highway and transit projects and basically any project that's funded or has participatory funding by another party. The level of detail is unquestionably accurate and virtually eliminates billing delays.